![]() ![]() If Windows Updates does not have any updated drivers, check the manufacturers website. Here are some troubleshooting steps you can try: Check Windows Update for the latest updates then install them. Troubleshooting Bluetooth in Windows 10 There are issues to prevent Bluetooth from working. If it does, you can right it then click disable. This update is compatible with the Windows® 10 operating system. Resolves an issue where the computer may fail to reconnect with a Bluetooth device after resuming from Sleep mode. This utility installs an updated version of the Broadcom® Bluetooth® driver and provides the following benefits: Improves system stability. Click to show supported Bluetooth profiles. And offers market-leading Broadcom BCM20702 chipset, while also backwards compatible with classic Bluetooth (1.x and 2.x) devices. The adapter is compatible with both 32 and 64-bit Windows from XP through Windows 10. But it gets stuck at 96%.With a range of up to 10 meters (33 feet) depending on environmental factors. ![]() I suspect that system files got corrupted, So I did an sfc /scannow. But it gives an error as "Windows cannot start this device because its configuration information (in the registry is incomplete or damaged. Broadcom BCM20702 Bluetooth 4.0 USB Device). ![]() I tried to "update driver software" and select the driver manually in device manager. But now it is showing as "BCM20702A0 unknown device" in device manager. So I tried with the installation cd of this dongle & installed it succesfully. But now, surprisingly, this new dongle isn't working as well! The support page of this dongle ( here) states that in windows 10, no additional driver installation is neede & it will be installed automatically. I brought a new Kinivo BTD-400 Bluetooth 4.0 USB dongle having Broadcom BCM20702 chipset (its compatible with win10) cuz my old built-in dell wireless 365 broadcom bluetooth wasn't working with windows 10 (but was working with win7 & 8). I have Windows 10 (build 10240) in my Dell Inspiron 1440 laptop. ![]()
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